Guest Services / Front Desk Agent

We are currently seeking a full time Front Desk Agent to join our team.
Our Front Desk personnel are the vital first impression that sets the stage for our guest’s stay, they are the ‘go to’ people for any needs or requests, and the important smile that sends our guests on their way happy.
The Front Desk is the main connection point between guests and the hotel as well as other resort departments. Check ins/check outs, guest billing and payment processing, answering phone calls and emails, solving guest requests in a timely and professional manner, preparation of guest check in packages, are just some of the daily duties of a Front Desk Agent.

Qualifications & Skills:

-Previous hotel/ front desk experience is preferred.
-Being a team player.
-Being able to handle multiple priorities under pressure.
-Excellent problem solving skills
-Basic computer skills required.
-Great attention to detail in order to complete day-to-day tasks consistently.
-Being warm and friendly with a genuine big smile is essential.

Employment at Halcyon Hot Springs includes:

-Full training available.
-Wage is dependent on experience.
-Ownership of a vehicle is helpful, but not required, as we run a free shuttle for team members between Nakusp and Halcyon Resort.
-Subsidized staff housing is available.
-Lots of benefits offered, including free use of the Hot Spring Pools, Gym, Watercraft Rental, discounts at the gift store and at the Kingfisher Restaurant, etc.

** The applicant must be legally entitled able to work in Canada.

If you would like to join our team and work at our beautiful hot springs oasis, please apply by emailing your resume to Jessica McQuair, Front Desk Manager, at jessica@halcyon-hotsprings.com. Only those selected for an interview will be contacted, thank you for understanding.

Date posted: 2019-09-20